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Account Registration & KYC

1) How to register as an individual investor?

Here are the steps to register an account as an individual investor: a. Sign up here. An email will be sent to you to verify your email address. b. Once your email is verified, you can log in to your account and start buying BRICs.

2) When will I know if my registration is successful?

You will receive a ‘Welcome’ email once you successfully register. Click the verification link to activate your account and you’re good to go!

3) How do I reset my password?

Go to the Sign Up/Login page on and click 'Forgot password'. A link will be immediately emailed to you. Follow the instruction from the link to reset your password.

4) What is KYC?

KYC is short for Know Your Customer. It is a safety standard designed to protect both institutions and investors against fraud and corruption, and a procedure we uphold that aligns with Anti-Money Laundering/Combating the Financing of Terrorism (AML/CFT).

5) What documents are needed for KYC?

The documents and information required in the KYC process are as below: Information required for KYC
  1. 1.
    Full name;
  2. 2.
    Residential address;
  3. 3.
    Email address;
  4. 4.
    Mobile number
  5. 5.
    Documents Required for KYC
  6. 6.
    Copy of National Registration Identity Card (NRIC) OR valid passport;
  7. 7.
    Individual live photos or videos

6) Can I skip the KYC process?

No, you can’t. Certain functionalities within the platform (such as income withdrawal, token claim, and token transfer) will be restricted until you perform your KYC.

7) How long does it take to get my ID verified?

Your ID will be immediately verified once you successfully completed the KYC process. However, upon 2 failed attempts, it may take up to 5 – 10 working days for our team to manually update your verification status.

8) What happens if I failed my ID verification?

You will be redirected to a “Get Help” page. Once you click get help button, you need to take a photo of yourself and submit it. Our team will step in and authenticate your identity manually. The approval status of your ID verification will be updated via email.

9) Why do you have to collect my personal info?

Your personal information is collected for the purposes of verifying your identity and meeting the requirements of all applicable laws and regulations including those pertaining to anti-money laundering (AML) and CFT. You may refer to our Privacy Policy for more information.